Example Scams

Alert message sent 06/12/2020 17:16:00

Information sent on behalf of Cumbria Neighbourhood Watch

Many grateful thanks to everyone for the detail regarding Scams. I have now compiled the following for your information and I'm sure at this time of year there will be many more.

Insurance Scam
Another scam I keep receiving is phone calls to day my washing machine insurance is expiring & for a payment I can renew it for two years but I’ve never had an insurance for any white goods, it’s a scam to get your bank account details

Debit/Visa Card Scams
In the last few months I have had two phone calls supposedly from my bank saying my debit card had a recent transaction for a large amount of money. They said they had held the transaction until they were checked whether it was made by me or not. As it wasn't they suggested I cancel my card as it may have been compromised but asked for personal information to do this. I made an excuse saying I needed my card to finish my shopping and could they give me an hour to do this and they agreed. This gave me time to ring the bank fraud department as to whether this call was legitimate. Needless to say it wasn't genuine, they did ring me back but I didn't answer it. This happened twice about three weeks apart but the most worrying part was that IT WAS THE BANK TELEPHONE NUMBER. The fraud department said the scammers have found a way to clone the bank telephone number. How do you know who you can trust!!

Caller said that my Visa Debit details had been stolen and used in Birmingham. He then told me he was calling from the Visa Debit Fraud Department and he proceeded to tell me my address in full. I suggested he give me his number and I might call him. He hung up!! After the call I checked my BT Protect to blacklist his number, unfortunately he had withheld his number. I also checked Visa and they do not have a specific Fraud Department.

Amazon Scam
I have had lots of calls from Amazon and calls from BT about switching off my computer and phone BT have given me a number to dial immediately after the call to block it 1572

TV and Traffic Fine Scam
This month alone I’ve had at least 9 tv license emails and 2 about a traffic fine in a controlled zone. Last month I had 4 at the same time telling me I’d won £1000 on the postcode lottery, they wanted a photo of me with my passport!

Barclays Bank Scam
Your request to set up a direct debit for GBP 590.45 has been received. It will take 14 working days to complete the process. If you did not make this request. Please download and complete the attached form in this email to cancel immediately.

Computer Scam 
Claiming that your device is infected with malware, RAT (Remote Admin Tool) and demanded payment of Bitcoins while suggesting that browser be updated before browsing the web.

Halifax Scam
We recently updated our Halifax online banking security for our customers safety, as always. Kindly complete your account update process on our webpage link below.

Lloyds Bank Scam
MBNACard Personal Finance - MBNACard is part of Lloyds Banking Group

We're changing the way you log in to Online Card Services. We are migrating all customers to a new platform. If you wish to continue using your mbna credit card, please download and complete the attached form immediately.

The next step to avoiding scams is to know how to protect yourself. While some of these are good advice in general, many are aimed at keeping you safe online:
Avoid any unexpected contact. Any phone calls, letters, emails or people knocking on your door should be ignored.
  • Never give out personal information. This can be used to steal your identity and access accounts.
  • Keep operating system and virus protection software up-to-date. Don’t ignore updates as these can often include patches to protect against new kinds of scams, viruses and ransomware. This goes for mobile devices as well.
  • Make sure all accounts have a strong password. Don’t use the same password for multiple accounts and change them regularly.
  • Don’t make any advanced payments until you are sure the company you are dealing with is legitimate.
Hope the above is of some help.
Kind regards
Joe Murray QPM
Message sent by
Joseph Murray (NHWN, Administrator, Cumbria)

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