Scam Alerts

Alert message sent 07/01/2021 12:28:00

Information sent on behalf of Cumbria Neighbourhood Watch

Two specific scams that have been brought to my attention that you shuld be aware of:

Amazon Gift Cards

Threat actors associated with the malware variant Dridex, are distributing emails disguised as Amazon gift cards, which if clicked on, deploy the malware onto the victims device. The identified emails advise the victim they have received a £100 or $100 gift card from Amazon and require them to click on a link to gain access to their gift card. 
When the button is clicked, a malicious Word document is downloaded with files saved as 'Amazon_Gift_Card,' 'Order_Gift_Cart,' or 'Amazon_eGift-Card.' When opened, the attachments advise they were created in an online version of Microsoft Office and prompt the recipient to click on the 'Enable Content' button. Doing so, will execute malicious macros that download and install the Dridex malware. 

It is likely that a significant number of people have received Amazon gift cards over the festive period and therefore could become a potential target. This is one scam that will have been circulated to a wide range of people so please pass this on to your contacts.

Car Insurance

One of our members recently received car insurance documents belonging to someone else.

'It was addressed properly with my name, address and postode. As we have a common surname I just presumed they had been sent in error. On closer inspection I realised it contained my name and date of birth. Very alarmed by this I emailed the insurance company asking them to investigate this urgently. I received a reply within 2 days saying that I had been a victim of identity fraud. Thankfully the insurance company reported this to CIFAS which is a website which Banks, Insurance companies, finance etc. use to verify you when asking for credit of any kind. I have received 5 more letters, various types of requests for finance, since then but the letters have been telling me that the application has been cancelled. It has been reported to the police as I was able to give them 2 registration numbers. I have found all this very frightening as I have no idea how this has happened'

  • Avoid any unexpected contact.
  • Any phone calls, letters, emails or people knocking on your door should be ignored.
  • Never give out personal information. This can be used to steal your identity and access accounts.
  • Keep operating system and virus protection software up-to-date.
  • Don’t ignore updates as these can often include patches to protect against new kinds of scams, viruses and ransomware. This goes for mobile devices as well.
  • Make sure all accounts have a strong password. Don’t use the same password for multiple accounts and change them regularly.
  • Don’t make any advanced payments until you are sure the company you are dealing with is legitimate.
Hope the above is of some help.
Kind regards
Joe Murray QPM
Message sent by
Joseph Murray (NHWN, Administrator, Cumbria)

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